PRIVACY POLICY

The privacy of your personal data is important to us at Fit For Life Fitness and we are committed to handling your information responsibly.

To better inform you about your privacy, this Privacy Policy describes how we collect, disclose, use, store or otherwise handle your personal data when you visit our site and use our services.

PERSONAL DATA THAT WE COLLECT AND HOLD

We collect Personal Data to allow us to provide you with services and deliver information on the products and/or services we provide. We make sure that Personal Data we collect from you is necessary for and directly related to this purpose.

The type of Personal Data that we collect from you, will vary depending on the circumstances in which we are dealing with you. This information may include:

• Personal details about you such as your name, gender, date of birth, residential and business addresses, telephone numbers, email and other electronic addresses;
• If you have registered on our website, we may collect any information from your browser and our servers that may be connected to the contact details you gave when you registered, such as username, password, profession, company, etc. Other details relating to your relationship and dealings with us.
• Information that you voluntarily provide to us through your responses to competitions, surveys, search functions, questionnaires, feedback, ratings and reviews and the like.

Credit card information we collect from you online will go directly to our processor or bank and we will not have access to this data. If you choose to purchase products or services from us, our third party payment processors will collect your payment information, and none of our personnel will have access to this data.

As a general rule, we do not collect sensitive information about you, such as physical or mental health or condition etc. (“Sensitive Information”). However, in circumstances where we require Sensitive Information from you for a lawful purpose, for example for the purpose of providing our services to you, we will seek your consent to collect Sensitive Information prior to collecting it.

We collect such Personal Data from you in a number of ways, including:

1. directly from you, such as when you enter your personal details on our websites (for example during registration or application for products and services), when you provide information by phone or in documents such as an application form;
2. from your representatives;
3. from our agents or service providers when engaged by us to do so or by other third parties, such as from referees, to verify the information you have provided us or to assist us to locate or communicate with you;
4. from sources where you’ve made your information publicly available;
5. from our own records of your dealings with us; or
6. when legally required to do so.

We make sure that the way we collect data from and about you is lawful and fair in your circumstances.

We take all practical steps to see that you are informed of what data you are obliged to provide us, what data you may voluntarily provide us and what we may do if you do not provide us with data which you are obliged to provide.

 

PURPOSES FOR WHICH WE USE INFORMATION YOU PROVIDE US

This is information you give us when you enter your personal details on our Website or by contacting us via post, phone, e-mail or otherwise, in the context of your communication with Fit For Life Fitness. We will use your Personal Data to:

• Identify you. 
• Create an account when you register with us. 
• Provide, administer and manage services and carry out obligations arising from any contracts entered into between us, such as but not limited to online purchases.

• Monitor your use of the Website to ensure that content from our Website is presented in to the most effective manner
• To enable us to conduct research and/or analysis and gather feedback and reviews on the use of its Website and to evaluate and improve the products and/or services offered
• Conduct communications between you and Fit For Life Fitness;
• Fulfil recruitment and staffing purposes..
• Provide you with information related to Fit For Life Fitness.

When you opt-in to receive communications from us, you are giving your consent for your Personal Data to be used by us to contact you (depending on your selection) by email, direct mail and telephone, and to deliver personalized Website experiences, to share information about relevant products and services, news and events in relation to Fit For Life Fitness’ offering.

If after providing consent to marketing communications, you subsequently decide that you do not want to receive correspondence from us about the services we could provide, you are entitled to withdraw your consent to us contacting you by clicking the “unsubscribe” link provided in a promotional email message, by amending your communication preferences or by contacting us at info [at] fitforlifefitness.com.au.

Withdrawing your consent will not affect our use of the Personal Data prior to you withdrawing that consent but it will mean that we will not be able to contact you about the services we may be able to offer you or your business in the future.

We will let you know where you must provide us with Personal Data in order to perform an agreement with you or your business or to comply with a legal obligation. If you do not provide us with the Personal Data in these circumstances, we may be unable to respond to your enquiry and/or engage in further communications with you.

INFORMATION WE COLLECT FROM THIRD PARTIES

We may use information provided to us by third parties that operate automated tracking technologies on third party websites, information you may have made publicly available or information provided by third party sources, such as marketing opt-in lists or data aggregators.

CONSEQUENCES FOR YOU IF YOUR PERSONAL DATA IS NOT PROVIDED TO US

If you do not provide us with the Personal Data we ask for or the information provided is incorrect or incomplete, we might not be able to provide you with our products or services.

DISCLOSURES OF PERSONAL DATA TO THIRD PARTIES

We do not provide any Personal Data provided by you to any third parties other than as required by law or as set out in this Privacy Policy. We will not sell, trade or rent your Personal Data to others.

However, we may disclose your Personal Data for the purposes listed above or as otherwise permitted by law. By visiting the Fit For Life Fitness Website, you agree to disclosures to the following third parties:

• related entities, commercial partners (including parties with whom we have various types of commercial arrangements) and affiliates;
• service providers;
• other companies and individuals which we employ to provide you promotional and informational offers on behalf of Fit For Life Fitness, such as email marketing services (e.g. analysing customer lists, deliverability statistics, opens and clicks), marketing assistance or consulting services. These third parties may have access to information needed to perform their function but can not use that information for any other purpose;
• advertisers, which may collect aggregated statistics from the Fit For Life Fitness;
• payment processors who will collect your payment information if you choose to purchase a product from us;
• credit reporting agencies and other financial institutions including our own bankers, service providers; our professional advisers, such as our accountants, auditors and lawyers, insurers and industry groups having a legitimate reason to receive such information.
• other persons that we need to deal with in connection with engagement of staff (such as training or medical providers, insurers, next-of-kin, referees); and
• other persons and entities as permitted under the Privacy Act (such as insurers).

STORAGE AND TRANSFER OF YOUR PERSONAL DATA TO OTHER COUNTRIES

If you provide Personal Data to us, it may be transferred to, processed in, stored at or accessible from a destination outside Australia, such as New Zealand, Canada, the USA or any other country in which our service providers maintain facilities. Practical steps are taken to ensure that all data is treated confidentially, kept secure and protected against unauthorised or accidental access, processing, erasure or other use and is maintained and kept no longer that is necessary for the purpose for which it is intended.

HOW PERSONAL DATA IS HELD AND PROTECTED

We will only store the Personal Data as long as we consider it necessary or beneficial for the purposes set out in this Privacy Policy or for regulatory, audit or record-keeping purposes.

We will keep a record of the Personal Data that we receive from you in order to answer your query, respond to a request for more information about the services, or in response to an enquiry from one of our existing suppliers.

You should keep in mind that Internet transmissions (including emails) are never completely secure or error-free. As such, you should take steps to protect yourself, especially online and take special care in deciding what information you send to us via e-mail or other transmissions. Moreover, where you use passwords, ID numbers, or other special access features on the Websites, it is your responsibility to safeguard them. 

You should choose a strong password, do not use the same password that you use on other websites and do not share your password with anyone else. Also remember to sign out of our Websites and close your browser window when you have finished to ensure that others who may have access to your computer cannot access your Personal Information.

ACCESSING AND CORRECTING YOUR INFORMATION

You have a right to access the Personal Data that we hold about you at any time, subject to certain exemptions under the Privacy Act.

If you would like to request access to your Personal Data or correction of your Personal Data held by us, you may contact us in writing. The relevant contact details are provided below (see “Contact us”).

PRIVACY COMPLAINTS OR DISPUTES

If you believe your Personal Data has not been treated consistently with this Privacy Policy, please contact us (see “Contact us” below). 

CHANGES TO THIS PRIVACY POLICY

We may, from time to time, review and update this Privacy Policy including, to take into account new laws, regulations and technology. Any changes we make to this Privacy Policy in the future will be posted on this page and, where appropriate, notified to you by email.

All Personal Data that we collect, use, hold and disclose will be governed by the most recent Privacy Policy that has been posted on the Website. 

Please check back frequently to see any updates or changes to this Privacy Policy, which will be effective immediately when posted on this website or notified to you as applicable.

CONTACT US

If you wish to contact us about the privacy-related matters described above or find out more information about our privacy practices, please use the contact details below:

Email: info@fitforlifefitness.com.au